Effective Date: January 2025
Last Updated: January 2025

1. ACCEPTANCE OF TERMS

Welcome to Boujee Workplace, a creator marketplace platform operated by UNMUTEDCO LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Platform").

By accessing or using Boujee Workplace, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Platform.

2. PLATFORM DESCRIPTION

Boujee Workplace is a digital marketplace that connects creative professionals ("Creators") with individuals and businesses seeking creative services ("Clients"). Our Platform facilitates:

  • Project posting and bidding processes
  • Secure payment processing and escrow services
  • Communication tools and project management
  • Portfolio showcasing and professional networking
  • Community resources and professional development

The Platform serves as an intermediary only. We do not provide creative services directly and are not a party to the agreements between Creators and Clients.

3. ELIGIBILITY AND REGISTRATION

3.1 Eligibility Requirements

To use Boujee Workplace, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding agreements
  • Provide accurate, current, and complete information during registration
  • Maintain the security and confidentiality of your account credentials

3.2 Account Registration

  • You may register as a Creator, Client, or both
  • All information provided must be truthful and regularly updated
  • You are responsible for all activities under your account
  • You may not transfer your account to another person without our consent
  • We reserve the right to refuse registration or terminate accounts at our discretion

3.3 Verification Process

  • Identity verification may be required for certain account features
  • Tax documentation required for payment processing
  • We may request additional verification information at any time
  • False or misleading information may result in account suspension or termination

4. USER RESPONSIBILITIES AND CONDUCT

4.1 General Responsibilities

Users must:

  • Comply with all applicable laws and regulations
  • Respect the intellectual property rights of others
  • Maintain professional and respectful communication
  • Honor agreements made through the Platform
  • Report suspected violations of these Terms

4.2 Creator Responsibilities

Creators must:

  • Accurately represent their skills, experience, and qualifications
  • Deliver work according to agreed specifications and timelines
  • Maintain confidentiality of client information and projects
  • Ensure all work is original or properly licensed
  • Communicate promptly and professionally with clients

4.3 Client Responsibilities

Clients must:

  • Provide clear, comprehensive project requirements
  • Respond to Creator communications in a timely manner
  • Make payments according to agreed terms
  • Respect Creator intellectual property and working conditions
  • Provide constructive feedback and ratings

4.4 Prohibited Conduct

Users may not:

  • Engage in fraudulent, deceptive, or misleading practices
  • Attempt to circumvent Platform fees or payment systems
  • Harass, intimidate, or discriminate against other users
  • Post illegal, harmful, or inappropriate content
  • Interfere with Platform operations or security
  • Create multiple accounts to evade restrictions or penalties
  • Solicit direct contact information to avoid Platform fees

5. PAYMENT TERMS AND FEES

5.1 Platform Fees

  • Creator Service Fee: 10% of total project value
  • Payment Processing Fee: 2.9% + $0.30 per transaction
  • Premium Services: Additional fees for optional features
  • All fees are non-refundable except as required by law

5.2 Payment Processing

  • All payments processed through secure third-party processors
  • Escrow system protects both Creators and Clients
  • Payments released upon project completion and approval
  • Dispute resolution may delay payment release

5.3 Refunds and Chargebacks

  • Refunds processed according to our dispute resolution procedures
  • Chargebacks may result in account suspension pending investigation
  • Users responsible for any chargeback fees or penalties

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Platform Content

  • Boujee Workplace and all related content are owned by UNMUTEDCO LLC
  • Users granted limited license to use Platform for intended purposes
  • No right to modify, distribute, or create derivative works

6.2 User Content

  • Users retain ownership of content they upload to the Platform
  • Users grant us license to display, distribute, and promote their content
  • Users warrant they have right to grant such licenses
  • We may remove content that violates these Terms or applicable law

6.3 Work Product

  • Intellectual property rights in completed work determined by Creator-Client agreement
  • Default assumption: Client receives rights upon full payment
  • Creators may retain rights to underlying techniques, know-how, and general skills

7. DISPUTE RESOLUTION

7.1 Internal Resolution Process

  1. Direct Communication: Parties encouraged to resolve disputes directly
  2. Platform Mediation: Our support team provides guidance and mediation
  3. Formal Arbitration: Binding arbitration for unresolved disputes

7.2 Arbitration Agreement

  • All disputes subject to binding arbitration under American Arbitration Association rules
  • Arbitration conducted individually, not as class action
  • Arbitration takes place in New York, New York
  • Prevailing party may recover reasonable attorney fees

7.3 Exceptions to Arbitration

  • Claims for injunctive relief
  • Disputes involving intellectual property rights
  • Claims under $500 may be heard in small claims court

8. LIMITATION OF LIABILITY

8.1 Disclaimer of Warranties

  • Platform provided "as is" without warranties of any kind
  • We do not guarantee continuous, uninterrupted access
  • We do not warrant the quality of user services or content

8.2 Limitation of Damages

  • Our liability limited to the greater of $100 or fees paid in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • Users acknowledge inherent risks in online marketplace transactions

8.3 Indemnification

  • Users agree to indemnify us against claims arising from their use of the Platform
  • This includes legal fees and costs associated with defending such claims

9. PRIVACY AND DATA PROTECTION

  • User privacy governed by our Privacy Policy, incorporated by reference
  • We collect and use information as described in the Privacy Policy
  • Users consent to data processing necessary for Platform operations
  • International users consent to data transfer to the United States

10. PLATFORM MODIFICATIONS AND AVAILABILITY

10.1 Service Changes

  • We may modify, suspend, or discontinue Platform features at any time
  • We will provide reasonable notice of material changes when possible
  • Continued use constitutes acceptance of modifications

10.2 Platform Availability

  • We strive for high availability but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • We are not liable for losses due to Platform unavailability

11. TERMINATION

11.1 Termination by Users

  • Users may terminate accounts at any time
  • Outstanding obligations survive termination
  • Data may be retained according to our Privacy Policy

11.2 Termination by Company

We may terminate accounts for:

  • Violation of these Terms
  • Illegal or harmful activity
  • Extended periods of inactivity
  • At our discretion with or without cause

11.3 Effect of Termination

  • User access immediately suspended
  • Outstanding projects may continue with specific arrangements
  • Certain provisions survive termination

12. GOVERNING LAW AND JURISDICTION

  • These Terms governed by laws of New York State
  • Federal laws of the United States apply where applicable
  • Disputes subject to jurisdiction of New York courts (except arbitration)

13. MISCELLANEOUS PROVISIONS

13.1 Entire Agreement

  • These Terms, Privacy Policy, and referenced policies constitute entire agreement
  • Supersedes all prior agreements and understandings

13.2 Severability

  • Invalid provisions do not affect validity of remaining Terms
  • Invalid provisions replaced with enforceable equivalents

13.3 Assignment

  • Users may not assign rights without our consent
  • We may assign our rights and obligations freely

13.4 Force Majeure

  • Neither party liable for delays due to circumstances beyond reasonable control

14. CONTACT INFORMATION

For questions about these Terms:

UNMUTEDCO LLC
Boujee Workplace Support
Support Workbench
Phone: (877) 495-7160
 


Support Hours:
Monday-Friday: 9:00 AM - 6:00 PM EST
Emergency Support: Available 24/7 for active disputes


By using Boujee Workplace, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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