Introduction

This Bid Policy governs the bidding process and marketplace transactions on Boujee Workplace, UNMUTEDCO's premier platform connecting Black and Brown creators with clients seeking professional creative services. This policy ensures fair, transparent, and professional interactions between all marketplace participants.

Bidder Eligibility & Requirements

To submit bids on Boujee Workplace, you must:

• Maintain an active, verified creator account in good standing
• Complete identity verification and tax documentation
• Demonstrate relevant skills through portfolio submissions or skill assessments
• Agree to our Terms of Service and Creator Agreement
• Maintain a minimum platform rating (if applicable)

Prohibited Bidders:

• Accounts with outstanding payment disputes
• Users who have violated platform policies within the last 12 months
• Incomplete or unverified profiles
• Accounts engaged in fraudulent activity

Bid Submission Process

When submitting a bid, creators must provide:

• Project Understanding: Clear demonstration of comprehension of client requirements
• Detailed Proposal: Comprehensive scope of work, timeline, and deliverables
• Transparent Pricing: Fixed price or hourly rate with any additional fees disclosed
• Portfolio Samples: Relevant work examples demonstrating capability
• Timeline Commitment: Realistic delivery schedule with milestones (if applicable)
• Communication Plan: Proposed collaboration and update schedule

Bid Submission Guidelines:

• All bids must be submitted through the official platform interface
• Bids cannot be modified after the project bidding period closes
• Creators may only submit one bid per project
• All communications must remain on-platform during the bidding phase

Bid Evaluation & Selection Criteria

Clients evaluate bids based on:

• Technical Competency: Demonstrated skills and relevant experience
• Creative Vision: Alignment with project goals and aesthetic requirements
• Value Proposition: Balance of quality, price, and timeline
• Communication Quality: Professionalism and clarity in proposal
• Platform History: Creator ratings, reviews, and completion rate
• Portfolio Relevance: Previous work that matches project requirements

Selection Process:

• Bidding period typically ranges from 3-14 days (set by client)
• Clients may request clarifications or additional information
• Clients are not obligated to select the lowest bid
• Selection decisions are final and binding

Pricing & Fee Structure

Creator Responsibilities:

• All pricing must be clearly stated in USD
• Include all project costs (revisions, rush fees, licensing, etc.)
• Specify payment schedule (milestones, completion, etc.)
• Account for platform service fees in pricing

Platform Fees:

• Service Fee: 10% of project value (deducted from creator payment)
• Payment Processing: 2.9% + $0.30 per transaction
• Premium Features: Optional bid boosting and highlighting available

Payment Protection:

• All payments processed through secure escrow system
• Milestone-based payments for projects over $500
• Automatic release upon client approval or dispute resolution
• 14-day payment protection period

Project Execution & Deliverables

Upon Bid Acceptance:

• Formal project agreement automatically generated
• Payment escrow established within 24 hours
• Communication moves to dedicated project workspace
• Timeline and milestone tracking activated

Creator Obligations:

• Deliver work according to agreed specifications and timeline
• Maintain professional communication throughout project
• Request clarification promptly if requirements are unclear
• Provide regular progress updates as specified in agreement

Client Obligations:

• Provide clear, comprehensive project requirements
• Respond to creator questions within 48 hours
• Review deliverables within agreed timeframe
• Release payment promptly upon satisfactory completion

Quality Assurance & Standards

All work submitted through Boujee Workplace must:

• Meet professional industry standards
• Align with original project specifications
• Be original work (properly licensed if using third-party elements)
• Include all agreed-upon deliverables and formats
• Meet accessibility standards where applicable

Quality Control Measures:

• Peer review system for complex projects
• Client feedback and rating system
• Portfolio quality monitoring
• Educational resources for skill development

Dispute Resolution Process

For Project Disputes:

1. Direct Resolution: Parties attempt resolution through platform messaging
2. Mediation: Platform mediation team reviews case and provides guidance
3. Arbitration: Formal review by UNMUTEDCO arbitration panel
4. Final Decision: Binding resolution with payment distribution

Common Dispute Categories:

• Scope creep and requirement changes
• Quality and specification disagreements
• Timeline and delivery issues
• Communication breakdowns
• Payment and pricing disputes

Platform Responsibilities

Boujee Workplace Provides:

• Secure payment processing and escrow services
• Dispute resolution and mediation support
• Platform security and user verification
• Technical support and troubleshooting
• Educational resources and community support

Platform Limitations:

• We do not guarantee project outcomes or client satisfaction
• We are not responsible for the quality of individual creator work
• We cannot guarantee payment beyond our escrow protections
• We do not mediate disputes outside our terms of service

Community Standards & Conduct

All Platform Users Must:

• Maintain respectful, professional communication
• Honor commitments and agreements made on the platform
• Report suspected fraudulent or inappropriate behavior
• Respect intellectual property rights
• Follow anti-discrimination and inclusive practice guidelines

Prohibited Behaviors:

• Attempting to move transactions off-platform
• Discriminatory practices based on race, gender, religion, etc.
• Harassment, intimidation, or unprofessional conduct
• Fraudulent proposals or misrepresentation of capabilities
• Violation of intellectual property rights

Creator Development & Support

Professional Development Opportunities:

• Access to Unmuted Academy training programs
• Skill certification and portfolio enhancement
• Networking events and community meetups
• Business development workshops and resources
• Mentorship connections with established creators

Creator Success Support:

• Profile optimization guidance
• Bid writing workshops and templates
• Pricing strategy consultation
• Client communication training
• Technical skill development resources

Data Security & Privacy

Information Protection:

• All personal and financial information encrypted and secured
• Project details confidential between parties and platform
• Portfolio samples protected by creator copyright
• Client information shared only as necessary for project completion

Data Usage:

• Platform analytics used to improve service quality
• Aggregated data may be used for market research (anonymized)
• Individual performance metrics used for quality assurance
• Communication logs maintained for dispute resolution

Policy Updates & Modifications

Policy Changes:

• All users notified of policy updates via email and platform notification
• 30-day notice provided for significant policy changes
• Continued platform use constitutes acceptance of updated policies
• Previous policy versions archived and available upon request

Community Input:

• Regular community feedback sessions on platform improvements
• Creator advisory panel for policy development
• Transparent communication about platform changes and rationale