Effective Date: January 2025
Last Updated: January 2025

1. INTRODUCTION

UNMUTEDCO LLC ("Company," "we," "us," or "our") operates Boujee Workplace, a creator marketplace platform. This Privacy Policy explains how we collect, use, share, and protect information about users of our website, mobile applications, and related services (collectively, the "Platform").

Your privacy is important to us. This Policy describes your rights and our practices regarding your personal information.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Registration:

• Name, email address, phone number
• Professional information (skills, experience, portfolio)
• Payment information (processed by third-party providers)
• Tax identification numbers (for payment processing)
• Profile photos and biographical information

Platform Activity:

• Project descriptions and proposals
• Messages and communications
• Reviews and ratings
• Support requests and feedback
• Survey responses and preferences

Verification Information:

• Government-issued identification documents
• Business registration documents
• Professional certifications or credentials
• Address verification documents

2.2 Information Collected Automatically

Technical Information:

• IP address and device identifiers
• Browser type and operating system
• Platform usage patterns and navigation
• Feature utilization and engagement metrics
• Access times and duration of visits

Cookies and Tracking Technologies:

• Essential cookies for Platform functionality
• Analytics cookies for usage insights
• Preference cookies for customization
• Security cookies for fraud prevention

2.3 Information from Third Parties

Identity Verification Services:

• Identity confirmation and fraud prevention data
• Professional background verification
• Credit and payment history (where applicable)

Social Media Integration:

• Profile information from connected social media accounts
• Professional networking data (LinkedIn, etc.)
• Public portfolio and work samples

Payment Processors:

• Transaction data and payment verification
• Fraud detection and prevention information
• Banking and financial account verification

3. HOW WE USE YOUR INFORMATION

3.1 Core Platform Operations

Account Management:

• Create and maintain user accounts
• Verify identity and prevent fraud
• Provide customer support and assistance
• Process payments and transactions

Marketplace Functions:

• Match Creators with relevant projects
• Facilitate communication between users
• Display portfolios and work samples
• Process and display reviews and ratings

3.2 Platform Improvement and Analytics

Service Enhancement:

• Analyze usage patterns to improve features
• Develop new products and services
• Conduct research and analytics
• Test new features and functionality

Personalization:

• Customize user experience and recommendations
• Provide relevant project suggestions
• Tailor marketing and communications
• Optimize search and discovery features

3.3 Legal and Security Purposes

Compliance and Safety:

• Comply with legal obligations and regulations
• Prevent fraud, abuse, and illegal activity
• Protect user safety and platform security
• Resolve disputes and enforce agreements

Communication:

• Send important platform updates and notifications
• Provide customer support and assistance
• Share marketing communications (with consent)
• Conduct surveys and gather feedback

4. INFORMATION SHARING AND DISCLOSURE

4.1 Information Shared on the Platform

Public Profile Information:

• Name, professional bio, and portfolio samples
• Skills, experience, and certifications
• Reviews, ratings, and completion statistics
• Project history and work samples (as chosen by user)

Project-Specific Sharing:

• Contact information shared with project parties
• Work progress and communication within projects
• Payment and completion status for active projects

4.2 Third-Party Service Providers

We share information with trusted service providers who assist with:

• Payment processing and financial services
• Identity verification and fraud prevention
• Customer support and communication tools
• Analytics and platform improvement
• Marketing and advertising services

All service providers are contractually obligated to:

• Protect the confidentiality of your information
• Use information only for specified purposes
• Implement appropriate security measures
• Comply with applicable privacy laws

4.3 Legal and Regulatory Disclosure

We may disclose information when required by law or to:

• Comply with legal process or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Enforce our Terms of Service or other agreements

4.4 Business Transfers

Information may be transferred in connection with:

• Merger, acquisition, or sale of company assets
• Corporate restructuring or reorganization
• Bankruptcy or insolvency proceedings

5. DATA RETENTION AND STORAGE

5.1 Retention Periods

Active Accounts:

• Information retained while account remains active
• Communication and transaction history maintained for platform functionality
• Portfolio and work samples retained as long as user chooses to display them

Inactive Accounts:

• Personal information may be retained for up to 3 years after account closure
• Transaction records retained for 7 years for legal and tax purposes
• Marketing preferences honored indefinitely or until withdrawn

5.2 Data Storage and Security

Storage Locations:

• Primary data stored in secure facilities within the United States
• International users' data may be transferred to and processed in the US
• Third-party service providers may store data in various locations

Security Measures:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data privacy and security

6. YOUR RIGHTS AND CHOICES

6.1 Account Management Rights

Access and Correction:

• View and update your profile information
• Download your personal data
• Correct inaccurate information
• Update communication preferences

Account Control:

• Deactivate or delete your account
• Control portfolio and work sample visibility
• Manage privacy settings and preferences
• Opt out of marketing communications

6.2 Communication Preferences

Email Communications:

• Unsubscribe from marketing emails
• Maintain essential service notifications
• Control frequency and content of communications
• Update contact information and preferences

Push Notifications:

• Control mobile app notifications
• Customize notification types and frequency
• Disable notifications entirely if preferred

6.3 Data Protection Rights (Where Applicable)

For users in certain jurisdictions, additional rights may include:

• Right to access personal information
• Right to correct or update information
• Right to delete personal information
• Right to restrict processing
• Right to data portability
• Right to object to processing

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 Types of Cookies Used

Essential Cookies:

• Required for basic platform functionality
• Enable login and account management
• Maintain security and prevent fraud
• Cannot be disabled without affecting functionality

Analytics Cookies:

• Track usage patterns and platform performance
• Help us understand user preferences and behavior
• Enable platform improvements and optimization
• May be disabled through browser settings

Preference Cookies:

• Remember user settings and customizations
• Provide personalized experience
• Maintain language and regional preferences
• Can be managed through platform settings

7.2 Managing Cookies

Browser Controls:

• Most browsers allow cookie management through settings
• Users can block, delete, or restrict cookies
• Some platform features may not function properly without cookies

Platform Controls:

• Account settings allow management of certain tracking preferences
• Opt-out options available for non-essential tracking
• Regular review and update of privacy preferences encouraged

8. CHILDREN'S PRIVACY

Age Requirements:

• Platform intended for users 18 years and older
• We do not knowingly collect information from children under 18
• Parents or guardians should contact us if they believe a child has provided information

Discovery of Child Information:

• Any child information discovered will be promptly deleted
• Accounts created by users under 18 will be terminated
• Parents may contact us to request information deletion

9. INTERNATIONAL DATA TRANSFERS

Cross-Border Processing:

• Information may be processed in countries other than your residence
• We implement appropriate safeguards for international transfers
• Processing occurs in countries with adequate privacy protections

Safeguards Include:

• Standard contractual clauses with service providers
• Adequacy decisions by relevant privacy authorities
• Other legally recognized transfer mechanisms

10. CALIFORNIA PRIVACY RIGHTS

For California residents, additional rights under the California Consumer Privacy Act (CCPA) include:

Information Categories:

• Right to know what personal information is collected
• Right to know how information is used and shared
• Right to know which third parties receive information

Consumer Rights:

• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

Contact for CCPA Requests: Email: [email protected]
Phone: (877) 495-7160

11. POLICY UPDATES AND CHANGES

11.1 Policy Modifications

Update Process:

• We may update this Policy to reflect changes in practices or law
• Material changes will be announced through platform notifications
• Continued use of Platform constitutes acceptance of updated Policy

Notification Methods:

• Email notification to registered users
• Prominent notice on Platform homepage
• In-app notifications for mobile users

11.2 Version Control

• Previous Policy versions archived and available upon request
• Effective date clearly displayed for current and previous versions
• Change log available to track Policy modifications

12. CONTACT INFORMATION

12.1 Privacy Questions and Requests

Primary Contact: Email: [email protected]
Phone: (877) 495-7160
Mail: UNMUTEDCO LLC, Privacy Officer, [Corporate Address]

Response Time:

• We respond to privacy inquiries within 30 days
• Complex requests may require additional time
• Status updates provided for extended processing times

12.2 Data Subject Requests

Supported Request Types:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Data portability requests

Request Process:

• Submit requests through privacy email or phone
• Provide sufficient information to verify identity
• Specify the nature and scope of your request
• Allow reasonable time for processing and response

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By using Boujee Workplace, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.